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Learn about our 180-day money-back guarantee and how to request a refund.
View Policy →You can contact Brain C-13 Zenith Labs customer support by email at [email protected], by phone at (800) 928-1184, or by using the contact form on this page. Our team is available 7 days a week from 7 AM to 9 PM EST to assist you with any questions or concerns.
Our customer service team is available 7 days a week from 7 AM to 9 PM Eastern Standard Time (EST). We typically respond to emails within 24 hours and phone calls are answered promptly during business hours. For urgent matters, we recommend calling our toll-free number.
We strive to respond to all inquiries within 24-48 hours. Phone calls during business hours (7 AM - 9 PM EST) are typically answered immediately. For the fastest assistance, we recommend calling our toll-free number at (800) 928-1184 for urgent matters.
Yes, you can request a refund through our contact form by selecting 'Refund Request' as the subject. You can also email [email protected] or call (800) 928-1184. Remember, Brain C-13 offers a 180-day money-back guarantee on all purchases, so you have plenty of time to try the product risk-free.
For the fastest assistance, please include your order number (if applicable), full name, email address used for the purchase, and a detailed description of your inquiry. For refund requests, include your order number and reason for the return. The more information you provide, the quicker we can resolve your issue.
You can track your order by visiting our Order Tracking page and entering your order number and email address. You'll receive real-time updates on your shipment status. You can also find your tracking number in the shipping confirmation email we sent when your order was dispatched.
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