Terms and Conditions | Brain C-13 Zenith Labs - User Agreement & Policies

Terms and Conditions

Please read these terms carefully before using our website or purchasing Brain C-13 products.

Last Updated: February 9, 2026

Welcome to Brain C-13 Zenith Labs. These Terms and Conditions ("Terms") govern your use of our website brainc13zenithlabs.com ("Website") and the purchase of our products. By accessing our Website or making a purchase, you agree to be bound by these Terms.

Please read these Terms carefully before using our Website or purchasing any products. If you do not agree with any part of these Terms, you must not use our Website or purchase our products.

1. Acceptance of Terms

By accessing and using the Brain C-13 Zenith Labs website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

Your agreement to these Terms constitutes a legally binding contract between you and Zenith Labs LLC. If you are using our Website on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Important: Your continued use of our Website after any changes to these Terms will constitute your acceptance of such changes. We encourage you to review these Terms periodically.

2. Eligibility

To use our Website and purchase our products, you must meet the following eligibility requirements:

  • Age Requirement: You must be at least 18 years of age to use our Website and purchase products
  • Legal Capacity: You must have the legal capacity to enter into a binding contract
  • Geographic Restrictions: Our products are available for purchase in the United States and select international locations
  • Compliance: You must comply with all applicable local, state, national, and international laws and regulations

Notice: Brain C-13 is a dietary supplement intended for adult use only. It is not intended for use by pregnant or nursing women, children, or individuals with certain medical conditions. Consult your healthcare provider before use.

3. Account Registration

While you may browse our Website without creating an account, certain features and functionalities may require account registration.

Account Responsibilities

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password confidential and secure
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

Account Termination

We reserve the right to suspend or terminate your account at any time, without notice, for any reason, including but not limited to violation of these Terms. Upon termination, your right to use the Website will immediately cease.

4. Products and Services

Product Information

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content on our Website are accurate, complete, reliable, current, or error-free.

Product Availability

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products at any time
  • Prices are subject to change without notice
  • We may correct any errors, inaccuracies, or omissions at any time without liability

Dietary Supplement Disclaimer

Brain C-13 is a dietary supplement. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Always consult your healthcare provider before starting any supplement program.

5. Ordering and Payment

Placing Orders

When you place an order through our Website, you are making an offer to purchase the selected products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including:

  • Product availability issues
  • Errors in product or pricing information
  • Suspected fraudulent activity
  • Verification of payment information

Payment Terms

  • Accepted Payment Methods: Major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other approved payment methods
  • Payment Processing: All payments are processed securely through PCI-DSS compliant payment processors
  • Authorization: By providing payment information, you authorize us to charge the total order amount
  • Currency: All prices are listed in US Dollars (USD)

Order Confirmation

Upon successful order placement, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. Your order is accepted when we ship the products and send you a shipping confirmation.

6. Shipping and Delivery

Shipping Options

  • Free Standard Shipping: Available on all orders within the United States
  • Processing Time: Orders are typically processed within 1-2 business days
  • Delivery Time: Standard shipping takes 5-7 business days after processing
  • International Shipping: Available to select countries with additional fees and longer delivery times

Shipping Address

You are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses due to customer error. If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays, loss, or damage caused by shipping carriers. For lost or damaged packages, please contact us within 30 days of expected delivery date.

7. Refund Policy

180-Day Money-Back Guarantee: We are confident in the quality of Brain C-13. If you are not completely satisfied with your purchase, you may return it within 180 days of the original purchase date for a full refund.

Refund Process

  1. Contact Customer Support: Email [email protected] or call (800) 928-1184 to initiate a return
  2. Return Authorization: Receive a Return Merchandise Authorization (RMA) number
  3. Ship Products: Return products to the designated address (customer pays return shipping)
  4. Processing: Refunds are processed within 48 hours of receiving returned products
  5. Credit: Refunds are issued to the original payment method within 5-10 business days

Refund Conditions

  • Products must be returned within 180 days of purchase
  • Both opened and unopened bottles may be returned
  • Original shipping costs are non-refundable
  • Customer is responsible for return shipping costs
  • Damaged products due to customer mishandling may not qualify for refund

Contact for Refunds

Email: [email protected]
Phone: (800) 928-1184
Hours: 7 AM – 9 PM EST, Monday through Friday

8. Intellectual Property

Ownership

All content on the Brain C-13 Zenith Labs website, including but not limited to:

  • Text, graphics, logos, and images
  • Product names, slogans, and branding
  • Website design, layout, and functionality
  • Videos, audio files, and multimedia content
  • Software, code, and technical implementations

is the property of Zenith Labs LLC or its licensors and is protected by United States and international copyright, trademark, patent, and other intellectual property laws.

Trademarks

"Brain C-13," "Zenith Labs," and related logos are trademarks of Zenith Labs LLC. You may not use these trademarks without our prior written permission.

Restrictions

You may not:

  • Copy, reproduce, or distribute any content from our Website
  • Modify, adapt, or create derivative works from our content
  • Use our content for commercial purposes without authorization
  • Remove any copyright or proprietary notices from our content
  • Scrape, harvest, or collect data from our Website using automated tools

9. User Conduct

When using our Website, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Website for fraudulent or deceptive purposes
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Website's operation or servers
  • Harass, threaten, or harm other users or our staff
  • Post false, misleading, or defamatory content
  • Use automated systems to access the Website without permission
  • Circumvent any security or access controls

Violation Consequences: Violation of these conduct guidelines may result in immediate termination of your access to the Website, cancellation of orders, and potential legal action.

10. Disclaimers

Website "As Is"

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Merchantability and fitness for a particular purpose
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free operation
  • Security or freedom from viruses or harmful components

Health Disclaimer

Brain C-13 is not intended to diagnose, treat, cure, or prevent any disease. The statements on this Website have not been evaluated by the Food and Drug Administration. Individual results may vary. Always consult a healthcare professional before starting any supplement program, especially if you have a medical condition, take medication, or are pregnant or nursing.

No Medical Advice

The information on our Website is for informational purposes only and is not intended as medical advice. We are not responsible for any health decisions you make based on information found on our Website.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENITH LABS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Personal injury or property damage
  • Unauthorized access to or use of our servers or personal information
  • Interruption or cessation of transmission to or from our Website
  • Any errors or omissions in any content or products

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE CLAIM OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such cases, our liability shall be limited to the fullest extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Zenith Labs LLC, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms and Conditions
  • Your use of the Website or products
  • Your violation of any third-party rights
  • Any content or information you submit or transmit through the Website
  • Your violation of any applicable laws or regulations

13. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved as follows:

  1. Informal Resolution: We encourage you to contact us first to resolve disputes informally
  2. Mediation: If informal resolution fails, parties agree to attempt mediation before pursuing other remedies
  3. Arbitration: Disputes not resolved through mediation shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Jurisdiction

You consent to the exclusive jurisdiction and venue of courts located in Delaware for any actions arising out of or relating to these Terms that are not subject to arbitration.

14. Changes to Terms

We reserve the right to modify, update, or replace these Terms and Conditions at any time at our sole discretion. When we make changes:

  • We will update the "Last Updated" date at the top of this page
  • For material changes, we may notify you via email or prominent Website notice
  • Your continued use of the Website after changes constitutes acceptance
  • If you do not agree to modified Terms, you must stop using the Website

We encourage you to review these Terms periodically to stay informed of any updates.

15. Additional Provisions

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Website, constitute the entire agreement between you and Zenith Labs LLC regarding your use of the Website and supersede all prior agreements.

Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Zenith Labs LLC.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

16. Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

Brain C-13 Zenith Labs Legal Department

Email: [email protected]

Customer Support: [email protected]

Phone: (800) 928-1184

Hours: 7 AM – 9 PM EST, Monday through Friday

Mailing Address:
Zenith Labs LLC
Legal Department
United States

We aim to respond to all inquiries within 2-3 business days.

Frequently Asked Questions About Our Terms

What is Brain C-13's refund policy?
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Brain C-13 offers a 180-day money-back guarantee. If you're not satisfied with your purchase within 180 days, you can return the product for a full refund. Contact customer support at (800) 928-1184 or [email protected] to initiate a return. Both opened and unopened bottles may be returned.

Who can purchase Brain C-13?
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Brain C-13 is intended for adults 18 years and older. By making a purchase, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. The product is not intended for pregnant or nursing women or individuals with certain medical conditions.

Can I use Brain C-13 website content for my own purposes?
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No, all content on the Brain C-13 website, including text, images, logos, and graphics, is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without written permission from Zenith Labs. Unauthorized use may result in legal action.

What happens if I violate the Terms and Conditions?
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Violation of these Terms and Conditions may result in termination of your access to the website, cancellation of orders, and potential legal action. Zenith Labs reserves the right to enforce these terms at its discretion and pursue any available legal remedies.

How are disputes with Brain C-13 Zenith Labs resolved?
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Any disputes arising from these Terms and Conditions will be governed by the laws of the United States and Delaware. We encourage customers to contact us first to resolve issues amicably. If informal resolution fails, disputes may be resolved through mediation or binding arbitration.

Does Brain C-13 offer free shipping?
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Yes, Brain C-13 offers free standard shipping on all orders within the United States. Orders are typically processed within 1-2 business days, and standard delivery takes 5-7 business days. International shipping is available with additional fees.

Can Zenith Labs change these Terms and Conditions?
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Yes, we reserve the right to modify these Terms at any time. When changes are made, we update the "Last Updated" date and may notify you of material changes. Your continued use of the website after changes constitutes acceptance of the new Terms.